RETURNS

We want you to be happy with your purchase. Refunds or exchanges will be accepted for unworn items up to 7 days of receiving your package.  Returns and exchanges must be unworn, undamaged, and accompanied by a Novella Royale RETURN FORM. Please email your form request to orders@novellaroyale.com. Include this form in your return package. Send your returns to the Novella Royale address shown on the return form you printed. You should ship your return with a carrier who will provide you with a tracking number to ensure that your package does not get lost. Packages must be returned prepaid. The cost of shipping merchandise back to us is not refunded.  Please join us in our efforts to reduce waste and send your return in its original packaging.  We are unable to accept returns or exchanges after this 7 day grace period. Please be aware of this policy when shopping with us.


ALL SALE ITEMS ARE FINAL SALE, NO RETURNS ON DISCOUNTED ITEMS WILL BE ACCEPTED.

VINTAGE

All vintage sales are final. NR does our very best to describe each piece detailed accuracy, including measurements and any flaws that make vintage pieces unique and special. Please read descriptions carefully, and be aware of this policy when shopping with us.